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Terms and Condition

Freelancing City
April 16, 2025

The following terms and conditions govern the use of the www.freelancingcity.com website and provide information on its functionality and features. To engage in buying and selling activities on the website, users are required to create an account and explicitly accept our terms and conditions. Without accepting these terms, it is not possible to create an account or participate in any buying or selling transactions. We strongly encourage users to thoroughly read and understand the terms and conditions to avoid any ambiguity or misunderstandings.
“By accepting the terms and conditions of Freelancing City during the signup process, users assume full responsibility for all actions performed through their account, whether by themselves, their employees, or any entity authorized to access or operate the account. Users acknowledge and agree to be bound by all provisions and statements outlined in the written terms and conditions of Freelancing City. This includes adherence to the specified guidelines, policies, and obligations governing the use of our platform and services.”
The www.freelancingcity.com website provides a global platform that welcomes individuals from all corners of the world to engage in work and various activities. To become a user on this site, you must be 18 years of age or older. However, individuals who are between the ages of 13 and 18 can still access and utilize an account under the guidance and supervision of a parent or legal guardian.

To ensure a seamless user experience, our dedicated customer care team is available 24/7 to address any queries or concerns you may have. Should you need assistance or wish to report any issues, we recommend contacting our customer care team via email, as it provides the most efficient and reliable means of communication.

Please note that individuals under the age of 13 are not permitted to use this site. We prioritize the safety and compliance of our users, and therefore, strict adherence to this age restriction is enforced.

English is the official language of the website, serving as the primary means of communication and interaction among users. Additionally, the official currency used for all transactions and financial activities on the site is the United States Dollar (USD). This means that all currency conversions and pricing will be conducted in USD, ensuring consistency and standardization across the platform.

1- Freelancers

Freelancers are the key entities of Freelancing City which sells their services, and we highly value their contributions to our platform. We strive to create a peaceful and secure environment where skilled professionals can showcase their expertise and earn a living. By providing a platform for Freelancers to offer their services, we enable them to reach a global audience and establish themselves as trusted professionals in their respective fields. Through our commitment to maintaining a fair and secure marketplace, we aim to empower Freelancers to thrive and succeed in their online businesses.

Account Setup and Gig Creation: To become a Freelancer on our platform, users need to go through the account setup process, which involves providing necessary information and creating a profile. Freelancers should ensure that their profiles represent their skills and expertise accurately. When creating services, Freelancers should focus on delivering a clear and compelling description of the services they offer. It is important to use original content, such as images and text that is relevant to the gig and does not infringe upon any copyrights or intellectual property rights.

Custom Offers and Milestones: Freelancers have the opportunity to send custom offers to potential Employers, tailoring their services to meet specific requirements. These custom offers serve as agreements between the Freelancer and the employer, outlining the scope of work, deliverables, and pricing. For larger projects with a value exceeding $100, Freelancers can utilize the milestone feature. Milestones allow Freelancers to break down the work into manageable stages, with each milestone having a minimum price $50. This ensures transparency and facilitates a structured payment process.

Gig Ranking and Performance Metrics: The ranking of services on our platform plays a crucial role in visibility and attracting potential Employers. Our platform uses an automated system to determine gig rankings based on various performance metrics. These metrics include the ratio of completed to cancelled orders, the response time to employer inquiries, customer complaints or disputes, the quality of work delivered, the level of activity on the platform, adherence to guidelines, negative reviews or feedback, and overall ratings received. By maintaining high performance across these metrics, Freelancers can improve their gig rankings and increase their chances of securing more orders.

Violations and Account Consequences: Adhering to our terms and conditions is essential for Freelancers to maintain a positive reputation and avoid account consequences. Violations such as delivering low-quality services, engaging in fraudulent activities, reselling services or offering regulated goods, participating in illegal or offensive actions, providing adult or pornography-related services, or preparing academic work on behalf of Employers are strictly prohibited. Such violations can lead to temporary or permanent gig disablement or removal, as well as account suspension or deletion. Our customer care team reviews reported violations and takes appropriate actions to ensure a fair and secure marketplace for all users.

By understanding and abiding by these guidelines, Freelancers can establish themselves as reputable professionals on our platform, attract more Employers, and build a successful online business. We strive to provide a supportive and secure environment for Freelancers to showcase their skills and deliver high-quality services to a global clientele.

2- Employers
Employers on www.freelancingcity.com are the users who engage in purchasing services offered on our site. They play a fundamental role within our platform. To initiate the buying process, Employers must first create an account and agree to our terms and conditions. This ensures a clear understanding of the responsibilities and guidelines associated with buying on our platform.

Employers have the flexibility to choose from a variety of services or create custom orders tailored to their specific requirements. Our platform provides a seamless and secure environment for Employers to connect with Freelancers and obtain the desired services.

However, it is important to note that certain actions are strictly prohibited on our platform. Employers are not allowed to share any contact information other than through the designated channels provided by Freelancing City. This ensures the privacy and security of all parties involved. Additionally, sharing personal data or engaging in transactions outside of the platform is strictly prohibited. We have implemented these measures to maintain a fair and trusted marketplace.

Furthermore, we have a zero-tolerance policy for any form of harassment or abuse towards Freelancers. Employers are expected to treat Freelancers with respect and professionalism throughout their interactions.

It is important to understand that while we strive to provide a reliable and high-quality platform, we are not responsible for the actual work or service quality delivered by Freelancers. Employers should exercise due diligence when selecting a Freelancer and thoroughly review their credentials, ratings, and reviews before making a purchase. Additionally, it is the responsibility of Employers to ensure the confidentiality of any personal information shared with Freelancers during the course of a transaction.

By adhering to these guidelines and exercising caution, Employers can enjoy a secure and satisfactory experience on rwbikotutors.com

3- Privacy Policy

At Freelancing City, we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when accessing and using our freelance website.

  1. Information Collection: We collect personal information from users when they register an account, create a profile, place an order, or engage in any activity on our site. This information may include your name, email address, contact details, and payment information.
  2. Information Use: We use the personal information provided by users to facilitate transactions, communicate with users, improve our services, and ensure a secure and efficient user experience. We may also use the information to send promotional offers, updates, or important notifications related to our services.
  3. Information Sharing: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, customer support providers, or delivery services. We ensure that these third parties adhere to strict confidentiality and data protection standards.
  4. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and personalize content. These technologies collect information about your browsing behavior and preferences but do not personally identify you.
  5. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  6. Third-Party Links: Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage users to review the privacy policies of those websites before providing any personal information.
  7. Children’s Privacy: Our site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.
  8. Updates to the Privacy Policy: We may update our Privacy Policy from time to time. Any changes will be effective upon posting the updated policy on our website. We encourage you to review the policy periodically to stay informed about how we collect, use, and protect your information.

By accessing and using Freelancing City, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact our customer support team.


4- Payment Terms

Freelancing City serves as a crucial intermediary for payment processing on behalf of Freelancers, acting as their limited authorized payment collection agent. Freelancers are not permitted to request direct payments from Employers if not released through Freelancing City’ platform.

To engage in transactions and make payments, both Employers and Freelancers must possess the legal authorization to do so. Any transfer of payments outside of the Freelancing City platform is strictly prohibited.

For transparency and record-keeping purposes, both Employers and Freelancers must mutually agree to utilize electronic invoices in PDF format for their transactions. These invoices provide a clear breakdown of the services rendered, ensuring a smooth and accountable payment process.

The available balance in a user’s account will be automatically detected and utilized for subsequent orders or milestones. This streamlined approach eliminates the need for manual balance transfers and facilitates seamless transactions within the Freelancing City platform.
Freelancing City reserve the right to cancel any order at their discretion, with or without providing a reason. This decision may be made if deemed necessary by Freelancing City to maintain the integrity and quality of the platform.

In the event that a employer files a transaction dispute or initiates a payment reversal through their bank against Freelancing City or the payment service provider, it is important to note that no refund will be issued, and the employer’s account may be temporarily or permanently suspended. The final decision regarding such cases will be made by our customer support team, who will review the situation thoroughly.

BWBIKO Tutors have the authority to hold payments or cancel orders if there are suspicions of fraudulent or unauthorized transactions. This measure is in place to protect both Employers and Freelancers from potential risks and ensure a secure environment for all users.

Once an order is canceled, it is strictly prohibited to use any transferred files, work, or materials associated with that order. This includes any copyrighted, trademarked, or infringing content. Intellectual property rights must be respected at all times.

Refunds for canceled orders will be credited to the employer’s company balance and cannot be withdrawn as cash. The balance can only be utilized to purchase services within the Freelancing City platform, offering the employer flexibility and options for future transactions.

Employers are entitled only to the services agreed upon within their initial order. If additional services are required, Employers are encouraged to place new orders to ensure clarity and proper compensation for the additional work.

Partial completion of orders is not permitted. Freelancers are expected to fulfill the employer’s full requirements as specified in the order. Freelancers cannot deliver only a portion of the agreed work and request partial payment. This policy ensures that Employers receive the complete service they have paid for.

Completed orders may undergo a review by the customer support team for a period of up to 14 days. During this review period, the customer support team has the authority to cancel an order if it is found to be in violation of the platform’s policies or if there are significant issues with the delivered work.

In exceptional cases, after the 14-day review period, the customer support team may still cancel an order. If the Freelancer’s balance is available, the payment for the canceled order will be deducted accordingly. If the balance is insufficient, the deduction will be made from future earnings to cover the cancellation.

If a employer has any concerns or complaints about a Freelancer’s services, it is recommended to first engage in direct communication with the Freelancer to resolve the issue amicably. If the matter remains unresolved, the employer may escalate the concern to the customer support team, who will provide further assistance and guidance to help resolve the dispute.
Local Currencies

  1. USD Valuation: Freelancing City operates in USD, and your balance may fluctuate when viewed in your local currency. Please note that the USD amount remains the same.
  2. Refunds and Local Currency: If an order is canceled and your deal was in your local currency, the refunded or returned amount may vary based on the exchange rate between your local currency and USD at the time of the refund. However, the USD amount will remain unchanged.
  3. Pricing in USD: All prices on Freelancing City are quoted in USD and derived from USD. Therefore, the price of a gig may fluctuate in your local currency over time.
  4. Exchange Rates at Checkout: When making a purchase or payment, you may see the actual exchange rate or a rounded amount in your local currency at the checkout.

Taxes

  1. Tax Responsibility: Freelancing City and its payment service providers do not cover any taxes incurred during receiving, holding, or sending payments. Employers and Freelancers are responsible for complying with tax obligations according to their payment methods and regional/state laws.
  2. Employer Taxes: When Employers make a payment, taxes may be deducted from them in accordance with their payment method and applicable regional/state laws. The original payment amount will remain the same after tax deductions.
  3. Freelancer Taxes: Freelancers may have taxes withheld or deducted from their payments based on their payment methods and the relevant regional/state laws.
  4. Tax Variation: Tax prices may vary based on regional, state, banking, or other related laws or factors.

It is important for users of Freelancing City to understand and comply with the tax obligations applicable to their specific situations. Users should consult with relevant tax authorities or professionals to ensure compliance with tax regulations.

Promo Codes

Freelancing City occasionally provides promo codes as part of its promotional and marketing efforts. These codes are not available to all users but are selectively distributed based on specific strategies and campaigns. It is important to note that promo codes have expiration dates and can only be redeemed on Freelancing City platform. Freelancing City reserves the right to cancel or modify any promo codes at any time without prior notice. Users should understand that the availability and applicability of promo codes are subject to Freelancing City’ discretion and cannot be claimed or guaranteed by any individual.

5- Freelancing City Reserved Rights:

Freelancing City reserves certain rights to ensure the proper functioning and integrity of the platform. These rights include:

Account Suspension: Freelancing City has the authority to disable user accounts either temporarily or permanently. The decision to take such action will be made by our customer care team based on their evaluation of the situation.

Payment Hold: In specific cases, Freelancing City may temporarily hold payments for a certain duration as determined by our customer care team. This measure is implemented when further investigation or review is necessary before releasing the funds to the user.

Order Cancellation: Freelancing City retains the right to cancel orders if there are suspicions of fraudulent payment, account misuse, or violations of our terms and conditions. Our customer care team will carefully assess each situation before making a decision.

User Feedback: We value the feedback provided by our users. Freelancing City reserves the right to follow or accept user feedback to maintain service quality and enhance the user experience on the platform.

Confidentiality of Investigations: As part of our commitment to maintaining the integrity of the platform, Freelancing City is not obligated to disclose or provide detailed information regarding ongoing investigations related to specific issues or violations. We ensure the confidentiality of our investigative processes.

Use of Delivered Work for Marketing or Promotional Purposes: Freelancing City retains the right to use any published delivered work for marketing or promotional purposes. This enables us to showcase examples of the work done by our users and promote the services available on the platform.

Please note that these reserved rights are implemented responsibly and in accordance with our policies and guidelines. They are designed to maintain a fair and secure environment for all users of Freelancing City.

6- Physical Deliverables and Meetings
While the majority of services offered on our site are conducted online, there are some instances where physical deliverables or meetings may be involved. For services that include such services, it is important for Freelancers to include the shipping price in their gig or come to an agreement with the employer regarding the shipping method and associated costs. The employer is responsible for providing a valid shipping address, and it is the Freelancer’s responsibility to handle all aspects of the shipping procedure.

Please note that Freelancing City does not directly handle any shipping procedures and does not provide any guarantees regarding the quality or potential damage of the shipped service. To ensure a smooth transaction, Employers are advised to inquire about a tracking number from the Freelancer to avoid any confusion or disputes.

In certain cases, Freelancers and Employers may agree to have a physical meeting, usually taking place at the employer’s location. It is important for both parties to select a suitable and secure location for the meeting. Freelancers and Employers have the freedom to opt for physical work or meetings, and in any such case, both parties are responsible for their own actions and arrangements. Freelancing City does not assume any responsibility for any incidents, threats, harassment, physical altercations, or any form of illegal or inappropriate behavior that may occur during such meetings. It is essential to ensure that the meeting point or address is clearly mentioned on our site or included in the agreement between the parties.

By adhering to these guidelines and exercising caution during physical deliverables or meetings, both Freelancers and Employers can engage in a secure and satisfactory experience on our platform.

7- Order Cancellation Conditions:
At Freelancing City, our aim is to foster a positive and secure environment for all users. While we strive for smooth and successful order completion, there are instances where order cancellation becomes necessary to maintain the integrity of our platform. Order cancellation eligibility will be decided by Freelancing City customer care team. Violations of our terms and conditions can result in order cancellation, and we have established specific features to address such situations. These features include:

Ongoing Orders:
After Hiring and Before Delivery:

    • Unresponsive Behavior of Freelancer: If the Freelancer fails to respond or provide updates within 24 hours, it may be grounds for order cancellation.
    • Threats of Low Ratings and Leveraging Orders: Freelancers should not coerce or pressure Employers into leaving positive ratings or leveraging the order for personal gain.
    • Sharing of Copyrighted/Trademarked Material: Freelancers must not share copyrighted or trademarked material without proper authorization.
    • Inactive or Disabled Account: If the Freelancer’s account is inactive or disabled, it may lead to order cancellation.

Delivered Orders:
After Delivery and Before Completion:

  • Freelancer Delivers No Work/Files: If the Freelancer fails to deliver the agreed-upon work or files, the employer may request order cancellation.
  • Subjectivity Does Not Match: If there is a significant discrepancy between the delivered work and what was agreed upon, the employer may initiate an order cancellation.
  • Freelancer Demands Extra Charges for Final Files: Freelancers should not request additional fees for delivering the final files that were originally included in the agreed-upon scope of work.
  • Freelancer Demands Good Ratings and Holds the Work: Freelancers should not withhold the completed work or demand positive ratings as a condition for final delivery.
  • Employer Threatens Freelancer for Damaging Review: If the employer uses threats or coercion to obtain revisions or additional work, it may be grounds for order cancellation.
  • Employer Requests Revisions for Extra Work: If the employer requests revisions that go beyond the initial scope of the order and require significant additional work, the Freelancer may request order cancellation.

Completed Orders:
Marked Order as Complete and Before 14 Days:

  • Commercial Use without Permission: If the employer reports that the delivered work is being used for commercial purposes without proper authorization, the order may be subject to cancellation.
  • Copyright Infringement: If the employer verifies that the delivered work infringes upon their copyright, the order may be canceled after verification by the customer care team.

Please note that these order cancellation conditions are subject to review and evaluation by the Freelancing City customer care team. The team will carefully assess the circumstances and make a decision based on the provided information and the platform’s policies.

8- User Behavior and Protective Measures
We encourage users to engage in buying and selling services on our site, facilitating communication, information exchange, and data sharing. However, users are strictly prohibited from communicating outside the platform or sharing contact information such as Skype, email, phone numbers, or postal/home addresses. Any transactions or payments should strictly take place within our platform, and the use of copyrighted materials is not permitted. Furthermore, users must refrain from using harsh or abusive language or engaging in any behavior that disrespects or disgraces others. Violations of these guidelines may result in the disabling of user accounts, affecting their ability to buy or sell. Account disability is subject to review by our customer care team.

Confidentiality:

At Freelancing City, we strive to provide a pleasant environment for our users, where they can freely discuss project-related information. We understand that in certain cases, Employers may need to share confidential information about their company, personal details, or specific projects with Freelancers in order to receive comprehensive, relevant, and authentic work.

The confidentiality of this information is of utmost importance to both Freelancers and Freelancing City. Freelancers are strictly prohibited from disclosing, copying, or sharing any part or idea of the confidential information provided by Employers. We expect Freelancers to maintain the highest level of professionalism and respect the privacy of our users.

Employers can trust that the information they share with Freelancers on Freelancing City will be handled with the utmost care and will not be disclosed without their consent. We take the protection of confidential information seriously and have implemented measures to safeguard the privacy of our users.

By using the platform, Freelancers acknowledge and agree to abide by these confidentiality guidelines. Any breach of this confidentiality obligation may result in disciplinary action, including account suspension or termination.

Please note that while Freelancing City takes reasonable steps to enforce confidentiality, we cannot guarantee the absolute security of information transmitted over the internet. Users are responsible for taking necessary precautions to protect their confidential information when sharing it with Freelancers on the platform.

We are committed to creating a trustworthy and reliable environment where confidentiality is respected and upheld.

Services
At Freelancing City, all Services created on the platform must be original and should not infringe upon any third-party copyrights, trademarks, or intellectual property rights. Freelancers are responsible for ensuring that the content, images, and any other information provided in their Services are original and do not violate the rights of others.

While originality is expected, Freelancers are permitted to use information or content that is properly licensed or falls within the scope of permitted use. This means that if a Freelancer has obtained the necessary rights or licenses to use certain content or information, they can include it in their Gig.

In the event that a user comes across a gig that appears to be a copycat or infringing upon someone else’s rights, they can report the Gig to our customer care team. We take such reports seriously and will investigate the matter to ensure compliance with our guidelines and protect the intellectual property rights of others.

Freelancing City aims to maintain a marketplace where originality and respect for intellectual property rights are upheld. By adhering to these guidelines, Freelancers contribute to a fair and lawful environment that promotes creativity and protects the rights of all parties involved.

Proprietary Restrictions

The Freelancing City website, including its look, feel, layout, images, text, structure, content arrangement, and overall idea, is the exclusive intellectual property of Freelancing City. All rights, including copyright and other proprietary rights, are reserved. Users are strictly prohibited from copying, reproducing, or replicating the website, including its design, layout, and content. This encompasses the visual elements, structure, and arrangement of the website. Ideas, concepts, and content from the website cannot be reproduced or copied without explicit written permission.

To ensure the protection of the website, Freelancing City implements security measures to guard against unauthorized actions. Any attempt to control, damage, or hack into the website is strictly prohibited and may result in legal consequences. Users are also prohibited from using the website in a way that could harm or slow down its efficiency, or make unauthorized changes to its code or infrastructure. Activities such as denial-of-service attacks, injecting malicious code, or any other actions that negatively impact the website’s performance or integrity are strictly forbidden.

Respect for intellectual property rights is essential. Users must refrain from using any copyrighted materials, trademarks, or proprietary content without proper authorization. This includes respecting the intellectual property rights of others while using the website. Users are also expected to comply with the terms and conditions outlined on the website. Violations of these terms and conditions, including the proprietary restrictions, may result in account termination or legal action.

Reverse engineering of the Freelancing City website is strictly prohibited. Users may not decipher the website’s code, algorithms, or any other technical aspects with the intention to replicate, imitate, or gain unauthorized access to proprietary information. Similarly, scraping or data extraction activities on the website are not allowed. Users may not use automated tools or software to extract, collect, or harvest data, including user information or gig details.

Creating links or frames that replicate or imitate the Freelancing City website, its content, or any of its pages is prohibited. Users must not create misleading or confusing links or frames that misrepresent the source of the content. Third-party integration of the website or its content into other platforms without explicit written permission is not permitted.

Users are not allowed to remove or modify any copyright notices, trademarks, or other proprietary notices displayed on the Freelancing City website. These notices serve to identify and protect the intellectual property rights associated with the website and its content.

In the event of a violation of the proprietary restrictions, Freelancing City reserves the right to take legal action. This may include seeking damages, injunctive relief, or any other legal remedies available under applicable laws. By enforcing these proprietary restrictions, Freelancing City aims to safeguard its intellectual property, maintain the integrity of its website, and prevent unauthorized copying, damage, or control attempts. Users are expected to respect these restrictions and use the website in a manner that upholds the proprietary rights of Freelancing City.


User-Contributed Content

At Freelancing City, we value the creativity and contributions of our users. Our website hosts a variety of user-contributed content (UCC), including services created and posted by our users. It is important to note that the content and materials within these services are independent of the content created by Freelancing City.

We strongly advise our users to ensure that the content they contribute is original, authentic, and in compliance with all relevant laws and regulations. Users should only post content for which they possess the necessary licenses, permissions, or legal rights.

While we strive to provide a platform that fosters creativity and collaboration, Freelancing City does not possess comprehensive tools to verify the accuracy or legality of user-contributed content. Therefore, we cannot assume responsibility for any claims or disputes related to UCC. Our role is to provide a platform for users to connect and engage, but we do not perform content checks or monitor intellectual property rights.

If you believe that a user has infringed upon your intellectual property rights within their gig, we encourage you to directly contact the user to address the issue. Freelancing City does not mediate or arbitrate disputes related to user-contributed content. However, if necessary, you may pursue appropriate legal action in accordance with applicable laws and regulations.

We urge all users to exercise caution and diligence when interacting with user-contributed content on our website. While we do our best to create a safe and respectful environment, we cannot guarantee the accuracy, integrity, or originality of all user-contributed content. It is the sole responsibility of each user to ensure that their contributions adhere to our terms and conditions and comply with all applicable laws.

Please familiarize yourself with our Terms of Service for a comprehensive understanding of the guidelines and policies governing user-contributed content on Freelancing City. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team.

Ownership

At Freelancing City, we want to ensure clarity and transparency regarding the ownership of intellectual property rights when transactions occur between Employers and Freelancers. When a Freelancer sells a product or service on our platform, the employer will generally acquire all intellectual property rights associated with the delivered work, unless otherwise specified by the Freelancer in their gig description or through mutual agreement between the employer and Freelancer.

In the event that an order is cancelled, the employer’s intellectual property rights will also be revoked, unless prior agreements have been made between the parties involved. It is important for both Employers and Freelancers to establish clear terms and agreements regarding intellectual property rights before initiating a transaction. Once the work has been delivered to the employer and an agreement has been reached, the Freelancer cannot claim any intellectual property rights that were not previously discussed or agreed upon.

As a platform, Freelancing City retains the right to use the content created, posted, or shared by users for marketing purposes or any other purposes. This includes various forms of content such as text, images, videos, and more. By participating in our platform and utilizing our services, users acknowledge and agree that their content may be used by Freelancing City for promotional or marketing purposes.


Feedback Policy

At Freelancing City, we value the opinions and feedback of our users. We believe that feedback plays a crucial role in helping us improve our platform and the services we offer. We provide an open environment for users to share their feedback about Freelancing City as a whole or specific products and services.

We encourage users to provide constructive feedback that is helpful and informative. While we appreciate honest opinions, we expect feedback to be communicated in a respectful and professional manner. Harsh or abusive language, personal attacks, or any form of inappropriate content will not be tolerated.

Feedback received from users is carefully considered and may be used to identify areas for improvement, address concerns, or make necessary changes to enhance the user experience on Freelancing City. However, please note that Freelancing City retains the right to independently evaluate and take appropriate action based on the feedback received.

We appreciate the time and effort our users invest in providing feedback and assure you that your input is valuable to us. Your feedback helps us maintain a high standard of service and continuously strive for excellence. If you have any feedback or suggestions, we encourage you to reach out to us through the designated channels provided on our website.

Violations

  1. User Identity: Users (Employers or Freelancers) are required to provide clear and authentic identity information. It is strictly prohibited to use someone else’s account or provide false or misleading information. Additionally, the use of fake profile images is not allowed. Users are permitted to have one employer account and one Freelancer account simultaneously, and multiple account usage is strictly prohibited.
  2. Privacy: Freelancing City values user privacy and confidentiality. Freelancers are strictly prohibited from publicly disclosing any information related to Employers or any information obtained from Employers in order to complete an order.
  3. Illegal Use: Any form of illegal activity or work conducted through our site is strictly prohibited. This includes violations of state, country, or international laws, as well as violations of community standards and regulations.
  4. Personal Attacks: Freelancing City aims to foster a pleasant and respectful environment for all users. Any form of personal attack based on race, religion, region, color, or any challenging disability is strictly prohibited.
  5. Account Buying/Selling: Engaging in the buying or selling of Freelancing City accounts, or working on an account that has been purchased, is strictly prohibited.
  6. Intellectual Rights: Unauthorized use of copyrighted material, trademarks, or any other form of intellectual property without the relevant person’s permission is strictly prohibited.
  7. Spam: Engaging in spam activities such as creating fake orders, engaging in irrelevant discussions, or sending unsolicited messages is strictly prohibited.
  8. Malicious Attempts: Any attempt to control, damage, or gain unauthorized access to user accounts or computer networks is strictly prohibited.
  9. Multiple Accounts: Creating and using multiple accounts for the purpose of boosting one account, advertising, sending messages, or creating fake orders is strictly prohibited.
  10. Adult Services or Pornography: The provision of adult services or pornography in any form, including text, images, sketches, videos, animations, or sounds, is strictly prohibited.

Please note that violations of these terms may result in account suspension or permanent removal. Freelancing City is committed to maintaining a safe and respectful platform for all users, and any violations will be dealt with accordingly.

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Violations and Consequences

At Freelancing City, we take violations of our terms and conditions seriously to maintain a safe and trusted platform for all users. In the event that a user is found to be in violation of our policies, appropriate actions will be taken to address the situation.

When a violation is detected, the user will be notified via their registered email address and through our site’s notification system. It is important to note that these notifications serve as a means of communication and do not limit the account’s activities during the investigation process.

Depending on the nature and severity of the violation, the consequences may vary. Possible actions that may be taken include:

  1. Account Status/Ranking: Violations can impact your account’s status or ranking within the Freelancing City platform. This may result in a temporary or permanent loss of privileges or benefits associated with your account’s level or reputation.
  2. Temporary Account Suspension: In certain cases, a temporary suspension may be imposed on the user’s account as a disciplinary measure. During this suspension period, the account will be temporarily disabled, restricting access to its features and services.
  3. Permanent Account Disabling: In severe cases of violations or repeated offenses, the user’s account may be permanently disabled. This means that access to the account and its associated features will be permanently revoked, and the user will no longer be able to engage with the Freelancing City platform.

The specific consequences for violations are determined on a case-by-case basis, taking into consideration the severity of the violation and any relevant circumstances. Freelancing City reserves the right to exercise discretion and make decisions that are deemed appropriate to maintain the integrity of our platform and protect the interests of our users

Disclaimer of Warranties

THE FREELANCING CITY  WEBSITE AND ALL SERVICES, CONTENT, AND INFORMATION PROVIDED HEREIN ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, FREELANCING CITY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. FREELANCING CITY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, AVAILABILITY, OR COMPLETENESS OF THE SERVICES, CONTENT, OR INFORMATION PROVIDED ON THE WEBSITE. FREELANCING CITY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. USERS ACKNOWLEDGE AND AGREE THAT THEIR USE OF THE FREELANCING CITY WEBSITE IS AT THEIR OWN RISK. FREELANCING CITY SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR LIABILITIES ARISING OUT OF OR RELATED TO THE USE OF THE WEBSITE. USERS ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY, RELIABILITY, AND SUITABILITY OF ANY INFORMATION OR SERVICES OBTAINED THROUGH FREELANCING CITY. USERS ARE ADVISED TO EXERCISE CAUTION, PERFORM THEIR OWN DUE DILIGENCE, AND MAKE INFORMED DECISIONS WHEN USING FREELANCING CITY.

Limitations on Liability

  1. Freelancing City, its affiliates, and partners or agent shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our freelance website, including but not limited to loss of profits, data, or business opportunities.
  2. We do not guarantee the accuracy, reliability, or completeness of any information, content, or services provided on our website. Users are responsible for verifying the accuracy and suitability of any information or services obtained through the site.
  3. Freelancing City shall not be liable for any disruptions, interruptions, or technical issues that may occur on the website, including but not limited to server downtime, software glitches, or cyber-attacks. We strive to maintain a secure and reliable platform, but we cannot guarantee uninterrupted access or protection against all potential threats.
  4. Users are solely responsible for their interactions and transactions with other users on the site. Freelancing City does not assume any liability for any disputes, disagreements, or financial losses arising from such interactions or transactions. We encourage users to exercise caution and conduct due diligence before engaging in any business dealings.
  5. Freelancing City does not assume responsibility for the actions, behavior, or interactions of users on the platform. Users are solely responsible for their engagements and interactions with others. We also do not endorse or have control over any third-party websites or services that may be accessed through our platform.
  6. Although we respect intellectual property rights, we cannot guarantee the originality or legality of user-contributed content. Users understand that they are solely responsible for any content they create or upload to the platform.
  7. The liability of Freelancing City, its affiliates, and partners, for any claims arising from the use of our freelance website, shall be limited to the amount paid by the user for the specific service or transaction giving rise to the claim.
  8. Freelancing City shall not be held responsible for the quality, accuracy, or legality of the services provided by freelancers on our platform. Users acknowledge that the selection and hiring of freelancers are their own responsibility, and any issues or disputes regarding the services rendered should be resolved directly between the user and the freelancer.
  9. This limitation of liability applies to the fullest extent permitted by law. If any provision of these limitations on liability is found to be unenforceable, the remaining provisions shall continue to be valid and enforceable.

It is important for users to carefully read and understand these limitations on liability before using our freelance website. By accessing and using the site, users acknowledge and agree to be bound by these